Our holding company is fully licensed to operate a real estate business. The CEO and officer in charge, Philippe Brach, also holds a full licence in his own name.
Our company is licenced by ASIC to engage in credit activities in compliance with the National Consumer Credit Protection Act 2009. Our licence provides consumer with confidence about our compliance standards in relations to providing finance broking services
Awarded to Philippe Brach, our CEO. It demonstrate his high level of commitment to quality delivery of loan products.
The MFAA is the acknowledged authority in the mortgage and finance industry. As a long term member of the MFAA, our company complies with the strict code of practice which sets high standards of professionalism and integrity.
At our recent conference it was great to catch up with so many of our colleagues and friends from around the country.
We were delighted to be awarded the Broker of the Year for 2017 for the most amount of loans settled throughout the last year. This award reflects the experience of our finance department, the dedication we have to finding the best loan options for our clients and our very successful referral program.
An increase in staff numbers enabled us to bring our business up to this level. Our clients continue to return to refinance their loans with the new and improved products now available. This saves them money and improves their cash-flow. Both referrals and new clients remain strong and we continue to aim for 100% customer satisfaction.
Success through superior service.
We are delighted to have been awarded Platinum Broker status for the second year in a row. It's a testament to our experience, our level of commitment to our clients and the professional service with which we pride ourselves.
This recognition allows us to have access to services generally not available to all finance brokers, as well as faster processing of our applications.
Great achievement as we benefit from increased attention from the lender.
This status allows us to have access to dedicated services which allows for a smoother experience for the client and broker alike.
This recognition allows us numerous benefits such as a dedicated relation manager and some exclusive access to services.
We are a long time member of the Credit & Investment Ombudsman (CIO). They provide a free, independent and impartial dispute resolution service for credit related disputes.
We are accredited with over 30 lenders including all major ones. This gives us a large choice of options for our clients and allows us to find lending solutions for the widest range of clients.